FAQ

Frequently Asked Questions

Where do you deliver?

We deliver across the UAE.

How long does delivery take?

Standard delivery is within 2 working days. Same-day delivery is available in Abu Dhabi for orders placed before 5:00 PM.

How much is delivery?

Standard delivery is AED 30 and free on orders over AED 500. Same-day delivery in Abu Dhabi is AED 50.

What payment methods do you accept?

You can pay by card or by cash on delivery.

Can I return my order?

Yes. You can return unopened items in their original cover within 3 days of delivery. If you change your mind, you pay the return shipping. If the item is defective or incorrect, we pay.

How do I choose the right duvet size?

Please see our Size Guide. Our sizes are UK sizes, so check your duvet size before ordering.

Are your duvet covers reversible?

Many of our designs are reversible, giving you two looks in one set. Check each product page for details.

How do I contact you?

Use our Contact page with your order number and we will get back to you.