Refund policy

Refund & Return Policy

We want you to love your order. If something isn’t right, here is how returns work.

Return window: You can request a return within 3 days of receiving your order. Please contact us through our Contact page within this period.

Condition of items: We accept returns of items that are unopened and in their original cover or packaging. For hygiene reasons, bedding and baby items that have been opened, used, or washed cannot be returned.

Return shipping:

• If you change your mind, you pay the return shipping cost.
• If the item is defective or we sent the wrong item, we pay the return shipping cost. Please send us a photo of the issue within 3 days of delivery.

How to start a return: Contact us through our Contact page with your order number and the reason for the return. We will reply with the next steps.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.